Frequently Asked Questions

Send the vehicle year, make, model, body style, current top configuration, measurements when available, and clear photos. We can then help identify the best next step before you order.

Our experience covers classic cars, lowriders, VW Bugs and Buses, muscle cars, modern convertibles, and one-off custom builds. Contact us with photos and vehicle details for project-specific guidance.

Visit convertibletops.co for ragtop products and accessories. Contact us before ordering if you need fitment guidance.

Include your name, phone or email, vehicle year, make and model, the product or service you need, your location, and several clear photos of the roof and existing top area.

Timing depends on product availability, customization, project scope, and current workload. Request a current estimate before ordering or scheduling work.

Shipping availability, rates, and delivery timing depend on the product and destination. Review the online product details or contact us for confirmation before placing a time-sensitive order.

Windows may be eligible for return when they are in good condition, subject to approval and the applicable return policy. Ragtop tops are custom made to order and follow the return policy for custom items. Please confirm fitment, specifications, cancellation terms, and return eligibility before purchasing.

We work with custom vehicle and ragtop needs. Send photos, vehicle information, your desired result, and any timing requirements so we can review the scope and current availability.

Professional installation is recommended unless you have the correct tools and proven experience with convertible or ragtop systems. Proper fit, sealing, alignment, and safe operation are important.

Yes—start with clear photos, measurements, vehicle details, and a description of the intended look and operation. We will let you know what information or inspection is needed next.

Remove loose dirt with a soft brush, use a mild cleaner intended for the material, rinse gently, and allow the top to dry fully. Avoid harsh solvents, stiff brushes, and folding or storing the top while wet.

Stop forcing the mechanism, document the problem with photos or video, and contact the installer or Megakron for guidance. Early inspection can help prevent additional material or hardware damage.

Call 1-949-735-3045 or email quotes@megakron.com. We are located in Costa Mesa, California.